Staying Cool Summer’s Just Begun! Preventative Maintenance Summer has just begun and already Kansas City is being hit with high temperatures and humidity throughout the region. This is a challenge that Joe’s Datacenter has had to face every year, which is why we have contracted monthly maintenance to the HVAC professionals at Holsinger Heating and […]
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Billing/Ticket System Update 5/20/20 Our Billing/Ticket system scheduled update is now underway.Current Estimated Time of Service Restoration: 1:00 PM CST Please understand that we are working as quickly as possible to restore services. If you have any questions or concerns, send an email to [email protected] and we’ll get to you as soon as possible. Additional
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Reinstall Changes! Along with our remote reboot changes, we have also been rethinking how we handle reinstall requests. Our old system required customers to submit a ticket requesting a reinstall and a technician would reply asking for confirmation that data loss was okay. Now, all you need to do is click a few buttons within
Remote Reboot for Everyone! Our technicians have been hard at work installing new APC PDU outlets. Currently, only our new servers have been powered using these outlets. However, we just received our final shipment of these outlets and we now have enough units to place every single server in our Dedicated AND Colocation data centers on
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Scheduled Maintenance Has Been Completed Joe’s Datacenter’s scheduled maintenance has been successfully completed! We were able to successfully perform the needed upgrades to the UPS and UPS electrical systems in addition to making the repairs needed on this equipment. We were able to start powering the majority of equipment online at around 9:00 am central
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Scheduled Outage Has Begun MAINTENANCE COMPLETED 9/27/17 9:53AMPower has been restored. All servers should be powering back on now.If your service is still down after a few minutes, please let us know by submitting a ticket. UPDATE AS OF 9/27/17 9:30AMOur technicians and electricians are working as quickly as possible to restore services. We understand
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Scheduled Outage 9/27/17 6:00 AM Central Time As a valued customer, we are committed to keeping you informed about any changes in the status of your service with us. In the early morning of 9/19/2017 we experienced a drop in power from the utility company providing us electrical service. The on-site generator started however the
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Address: 1325 Tracy Ave.
Kansas City, MO 64106
Sales: [email protected]
Support: support@joesdatacenter.com
Available 24/7
