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Network Overview

Highly reliable, ultra-low latency network.

Joe's Datacenter Building
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Maintaining 99.9% or Better Network Up-Time

Bandwidth Connections

We currently have multiple bandwidth providers that ride multiple fiber connections into the data center to terminate into our equipment. By utilizing multiple edge and distribution switches we are able to maintain 99.9% or better network up-time. We have recently upgraded the backbone of our network to utilize redundant fiber paths to all switches and replaced older equipment so we can provide IPv6 service to our customers. We keep spare replacement parts on site for all network equipment and we backup switch configs every night. New upgrades to the edge network allow for 10GB ports and larger IPv4 and IPv6 BGP tables from our providers. We utilize 10GB ports with all our providers.

Hurricane Electric is a global Internet service provider offering IPv4 and IPv6 Internet access and transit.

  • Native IPv4 and IPv6

Zayo is a tier 1 internet service provider. They provide communications infrastructure services, including fiber and bandwidth connectivity.

  • Native IPv4 and IPv6

The GTT tier 1 global network enables digital business & optimizes the performance of cloud applications across the world.

  • Native IPv4 and IPv6
Cogent Communications

Cogent is one of the world’s largest Internet Service Providers, delivering high quality Internet and Ethernet services across the world.

  • Native IPv4 and IPv6

Committed to Open Peering

Network Peering

Joe’s Datacenter, LLC (AS19969) is committed to open peering. We are willing to peer (IPv4 and IPv6) with any network connected to any of the exchange locations we have in common.

Peering Locations

Joe’s Datacenter currently peers at 12 locations worldwide, including:

  • Amsterdam Internet Exchange Bay Area
  • Deutscher Commercial IX Germany
  • Midwest Internet Cooperative Exchange
  • Fremont Cabal Internet exchange
  • San Francisco Metropolitan Internet Exchange
  • Interconnection Exchange Denver
  • Seattle Internet Exchange
  • Kansas City Internet Exchange
  • St. Louis Internet Exchange

Committed to Uptime

Fiber Providers

Unite Private Networks offers high-bandwidth, fiber-based communications networks to customers across a 20 state service area.

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society.

AT&T Fiber is rated #1 in perceived value. Link two locations with dedicated, high-speed connections.

DDOS Protection

Security Suite

  • Stops your service from being affected by other customers getting DDOS attacks
  • Automatic notifications with sample traffic if your service is being DDOS attacked
  • Prevents large DDOS attacks from causing unwanted bandwidth overages
  • Automatically null-routes only the targeted IP upstream with our providers

NETWORK INFRASTRUCTURE

Equipment

  • Load balanced and redundant connections between switches and providers
  • Redundant management cards and power supplies in each switch
  • On-site replacement parts for all equipment
  • Gigabit ports to all customer machines
  • 10Gb network ports between our internal equipment

NETWORK RELIABILITY

Monitoring

  • We have off-site network ping tests and technicians get paged with the notifications.
  • Monitors on the wall of the NOC display live network statistics such as a live network weather map, graphs showing Mbps, PPS, Switch health, DC temperature monitors and more.
  • We have threshold monitoring for early alerts before a problem affects a service.

Want to learn more?

In assigning IPv4 and IPv6 address space, Joe’s Datacenter takes guidance from assignment policies and procedures set forth by ARIN (American Registry for Internet Numbers) Number Resource Policy Manual, RFC 2050, and RFC 3177.

In order to complete requests for additional addresses you will be required to provide the following information:

Current number of IP’s in use as well as purpose/use.
Requested number of IP’s as well as purpose/use.
Acknowledge that you understand the change will result in additional charges. We currently charge $1 per IP address on a monthly basis.

Here are some pricing examples:

Upgrading from an existing /29 (5 Usable) to a /28 (13 Usable) would be $8.00 /month and require giving back the existing range.

Adding an additional /29 (5 Usable) would be $8.00 /month
Adding an additional /28 (13 Usable) would be $16.00 /month

  • We currently have multiple bandwidth providers that ride fiber into the datacenter and terminate at our equipment. Utilizing multiple edge and distribution switches we are able to maintain 99.9% or better network uptime.
  • We have recently upgraded the backbone of our network to utilize redundant fiber paths to all switches and replaced older equipment so we can provide IPv6 service to our customers.
  • We keep spare replacement parts on site for all network equipment as well as doing nightly backups of switch configurations.

Current Bandwidth Connections:

  • Hurricane Electric
  • Cogent
  • Kansas City Internet Exchange (KCIX)
  • Midwest Internet Cooperative (MICE)
  • Denver Internet Exchange (IX-Denver)
  • Unite Private Networks (Dark Fiber)
  • Zayo Group (Dark Fiber)

Internal Network Monitoring

We have off network ping tests and get paged with the notifications.
Audible Alerts to technicians inside the DC when problems occur.
Monitors on the walls showing live network statistics such as a live network weather map, graphs showing Mbps, PPS, Switch health, DC temperature monitors and more.
We also do thresholds monitoring for early alerting before a problem affects service.

Customer Monitoring

Customers have access to MRTG network graphs for each of their network ports.
Accounts can be setup to be notified before going over their allotted bandwidth amount as well.

Click here to test our connections with our Speed test files and Network looking glass

  • Bandwidth total monthly usage is calculated as total incoming and outgoing traffic.
  • The bandwidth period is calculated from the 1st to the last day of the month.
  • You can view your bandwidth usage graph for the current and past month on your service. We currently cannot send you an e-mail to notify when you are going over your monthly total usage.
  • Your bandwidth overage invoice will be e-mailed to you on the 1st of the month.
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